What should I include when I report a problem?

  • What you tapped, what happened, and what you thought would happen.
  • Your phone model and system version. iPhone: Settings › General › About. Android: Settings › About phone.
  • The app version, shown at the bottom of the app.
  • How you installed Pollinate: TestFlight, Google Play or the web version.
  • A cropped screenshot, if you can, with names, phone numbers, family photos, notifications and passwords cropped out.

More about problems and feedback

Still need help?

Email hello@pollinatebloom.com. If you're a tester, you can also reply to your invitation email. Tom reads every message and replies as soon as he can.